Apple replacing some iPhone X units plagued with Face ID issues

Smart Android And Trik-Commenting on Andorid indeed never endless, because smart devices this one is often updated every certain amount of time. So that the market can always be garapnya menerinya with pleasure. And it is not denied if this device has become the lifestyle of each society. To not wonder if the 6th business information and many are turning to mobail smartphone. With Android which thoroughly dominated the mobile industry, choosing the best Android smartphone is almost identical to choose the best smartphone, period. But while Android phones have few real opponents on other platforms, internal competition is intense.

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Late last week, it came to light that Apple has asked its Authorized Service Providers to repair iPhone 7 series phones with disabled microphones (caused by iOS 11.3 or later updates).

And now, according to another leaked document sent out by Apple to its Authorized Service Providers, the company has detailed the process the service staff should follow when dealing with iPhone X units plagued by Face ID issues.

Apparently (and somewhat counterintuitively), the Face ID problem has something to do with the rear camera on the phone, as the document says the first step should be to run a

diagnostic test to see if Face ID issues can be resolved with the repair of the rear camera.

If that fails to solve the problem, the staff can initiate the replacement process, offering affected users to exchange their unit for a new one.

As for the relation between the rear camera and Face ID, while there's no official information, an iPhone X user shared on Reddit a few months ago that a Genius Bar staff had confirmed to them that the True Depth camera and telephoto lens are connected.

You can read the complete discussion by heading to the Reddit link below.

Via | Reddit

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